Our series of interviews on the digital transformation

Our series of interviews on the digital transformation

Anyone who works in IT or who regularly uses IT services will know that digital transformation has become one of this century’s biggest buzzwords. That’s logical, because it’s a catch-all term that includes a range of different concepts. But like all catch-all terms, it doesn’t really tell you all that much. That’s why we would like to make things clearer!

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The Modular Digital Transformation (MDT) is our way of making digital transformation more meaningful. We do this by dividing the various themes up into modules. Such as blockchain, big data and Robotic Process Automation (RPA). These stand-alone modules allow you to focus very specifically on a particular aspect of digital transformation. It’s a way of splitting things up into bite-sized chunks.

 

We are publishing regular interviews with our experts on each of these themes, in order to highlight the opportunities in each area. You can read the interviews published so far here. If you would like to receive these interviews in your mailbox automatically, why not sign up for our newsletter?

 

And if you would like to know more about the digital transformation in general, or one particular module, you can always get in touch with Gert Veldhuis at gert.veldhuis@transitionexperts.nl or on (+31) 085 – 487 29 01.

Previous interviews and publications

CIO as a Service: an experienced, dedicated and flexible expert on call for your organization

CIO as a Service: an experienced, dedicated and flexible expert on call for your organization

A dedicated, full-time CIO is not an option for every small and medium-sized organization, and often it’s unnecessary, too. This is exactly why the as-a-service approach is so advantageous: you get someone with a wealth of knowledge and experience, without the hefty price tag of employing a full-time specialist. Read more.

Microsoft Cloud Voice and integrating your telephony into Teams: tech talk

Microsoft Cloud Voice and integrating your telephony into Teams: tech talk

We received an enthusiastic response to the first part of this interview with Marcel Besteman, which was all about Microsoft Cloud Voice and integrating telephony into Teams. That interview focused mainly on the business advantages – in terms of manageability, productivity and innovation. This time, we take a closer look at the technology itself. What are the options and what are the technical considerations? Read more.

Manage your telephony the easy way with Microsoft Cloud Voice, with Teams integration

Manage your telephony the easy way with Microsoft Cloud Voice, with Teams integration

"Remember the days when we thought that no business could function without a fax machine? It took many years for some companies to finally find the courage to ditch them. I firmly believe that sometime soon, we’ll be looking back on today’s telephony solutions in the same way. VoIP phones on every desk and all those old-fashioned switchboards - they’re relics of an era that is slowly fading into the past. We don’t need them any more. Everything is going into the cloud. And by everything, I don’t just mean our regular office tools – telephone switchboards and complex call centres can easily be set up online too." Read more.

Introduction to Advanced Productivity:  Your working day in Microsoft Teams

Introduction to Advanced Productivity: Your working day in Microsoft Teams

We have already discussed the implications of having to work from home and the popularity of many collaboration tools, including Microsoft Teams. In this interview with Marcel Besteman, we talk about the implementation of Teams and its adoption by users, and we look at some of the opportunities that working with Teams can bring to your business, and the pitfalls. And, if you approach it in the right way, you can also take the next step with Advanced Productivity and the Microsoft Power Platform. Read more.

User Experience Monitoring (UXM): how does privacy and legislation fit into it?

User Experience Monitoring (UXM): how does privacy and legislation fit into it?

A PC that freezes occasionally, applications that won’t launch, unpredictable internet connectivity or lagging response times. Every user will recognize these problems. User Experience Monitoring (UXM) can help you speed up the troubleshooting process. But wait… monitoring your users – how does privacy and legislation fit into that? Read more.

User Experience Monitoring (UXM):

User Experience Monitoring (UXM): "You have no idea how often issues occur but NO call is made to the help desk!"

According to the IT department, all the lights are showing green. They’re keeping a close eye on the network, servers and applications and there are no issues showing. Yet the help desk is busy fielding calls from users with problems. Or, there are issues but the helpdesk is not receiving any calls at all. Sound familiar? Then it’s time to give yourself a better insight into what your users are actually experiencing. Read more.


 

More interviews can be found on our news page. New interviews about Blockchain and CIO as a Service are coming soon. Want to make sure that you get these too? Sign up for our newsletter!